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Personal Group offers virtual GP service to policyholders

byEmma Simon
May 20, 2020
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Insurer Personal Group will now offer virtual GP services to its policyholders at no additional cost.

This 24/7 GP service will be provided by Medical Solutions. Policyholders can have round-the-clock access to a GP by phone for diagnosis and advice. In addition online video consultations with a GP are available between 8am and 10pm, seven days a week.

Policyholders can also get private private prescriptions and referral letters via a personalised app.

Medical Solutions commercial director Paul Nattrass says: “The Covid-19 pandemic means far more people are working from home and accessing primary care can be a challenge.

“Our virtual GP service is a valuable addition to Personal Group’s insurance plans as it gives their policyholders access to a GP at any time. This means expert medical advice and support is available when people need it the most in a way that’s convenient for them.”

Personal Group managing director Andy Lothian adds: “Personal Group’s mission is to ‘Protect the unprotected’ and this partnership with Medical Solutions adds a valued benefit to the comprehensive insurance that our customers rely on.”

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