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Employers failing to support older workers

by Emma Simon
July 25, 2022
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Older workers feel less supported in the workplace than younger colleagues according to new research.

Canada Life’s survey found that 78 per cent of those aged 18 -34 feel they have adequate support from their employer, but this drops to 61 per cent in the 55 or over age group. 

The survey shows that while seven out of 10 employers say their workplace looks after their staff, a third of employees (35 per cent) said they have either left a previous position, or are considering leaving their current role because of how they are treated by their employer. 

The research also highlighted a gap between the benefits employees want, and what they currently receive. Not surprisingly, better pay was top of most employees’ wish-list, with around a third (34 per cent) of UK employees saying they would like their employer to offer salaries or bonuses at or above the industry average. This was followed by private medical cover (29 per cent) and discretionary bonuses for outstanding performance (24 per cent).

However, when asked what benefits they actually get, time off for family issues (44 per cent), a supportive and caring line manager (36 per cent) and mental health support (31 per cent) were the benefits employees say they are offered. 

A quarter (25 per cent) said they get salaries at or above the industry average, while just 15 per cent said they had private medical cover, with a similar proportion getting discretionary performance bonuses.

Canada Life protection sales director, Dan Crook says: “These findings highlight that employers have yet to fully adapt to meet the needs of older employees. Add to this the exodus of older people from the workforce, there’s likely to be a significant brain drain which will ultimately impact UK PLC.

“Supporting a workforce goes beyond just considering attracting talent, employers must consider how they can retain existing staff, no matter what their age. 

“This support begins with the HR team, who must think about the employee benefits they can provide. By considering these benefits at an individual level, rather than a one size fits all approach, employers will be in a better position to engage, retain and support workers both now and in the future.”

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