Procentia has been appointed by BA Pensions to provide a single administration software platform for its 85,000 members.
Using Procentia’s IntelliPen administration platform, BA Pensions, which is responsible for managing British Airways’ two final salary pension funds with a combined value of almost £21bn, will improve member services.
This includes a user-friendly web-based portal with a wider range of services for efficient pension management and a pension calculator that enables members to simulate retirement alternatives and equips them with the knowledge they need to choose benefits wisely.
BA Pensions will draw on the experience of Procentia’s parent company, Brightwell, which successfully implemented the IntelliPen system for the BT Pension Scheme (BTPS) in 2021, managing about £40bn in assets and serving approximately 270,000 members.
BA Pensions CEO Vinny Ehzuvan says: “We are thrilled to announce our strategic partnership with Procentia. This partnership reinforces our commitment to providing excellent pension services, which is paramount to delivering the right member outcomes using state-of-the-art technology. It will launch a new era of online service and other member contact and communication channels. We want retirement to be easier and more secure than ever for our members.”
Procentia Group CEO Liam McGrath says: “By choosing Procentia’s market-leading software, BA Pensions is working to empower its administrative teams and members with the very best in online services. BA will benefit from being able to use some of the workflow designs and member website developed for BTPS that have been proven to deliver cost and time efficiencies.”
