Bupa has appointed Chris Carroll as chief executive officer for Bupa Insurance.
Carroll will report to Carlos Jaureguizar, CEO of Bupa Global, India & UK and will lead Bupa Insurance’s consumer and business insurance segments in the UK.
Carroll, who has over 25 years of experience and joined Bupa in November 2020, comes to Bupa Insurance from Bupa’s Health Insurance business in Australia, where he served as managing director beginning in March 2022 and director for the domestic retail portfolio.
Under Carroll’s leadership, Bupa’s health insurance presence in Australia grew to more than 4.4 million clients, giving the company a market share of 25.41 per cent in a highly competitive sector.
He also contributed to the development of Blua and Connected Care in Australia, which provided a variety of new insurance options.
Additionally, Carroll previously served as CEO of WS Audiology – Asia Pacific and oversaw the restructuring of Medibank, a major Australian health insurance.
Bupa Global, India & UK CEO Carlos Jaureguizar says: “Chris is a respected global leader with extensive experience in delivering world-class customer service and driving consumer and commercial growth. We know our customers around the world look to Bupa for the highest standards, innovative treatment and peace of mind, and this appointment is testament to the unrivalled strength and talent in our leadership teams across Bupa to meet these customer needs.
“With Chris’ leadership, we are committed to driving forward our transformation agenda, delivering high quality care and fulfilling our purpose of helping people to live longer, healthier, happier lives.”
Carroll says: “The expansion of Bupa Blua digital healthcare services, market leading products and Bupa’s unique position in the UK to create seamless pathways between insurance and provision operations makes this an exciting opportunity to reach more people with trusted, personalised healthcare.”
