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Inclusion isn’t just a nice-to-have—it’s a real driver of business success. When people from different backgrounds feel valued and included, they are more likely to contribute their unique ideas and perspectives, which can lead to better decision-making and innovation. A workplace that welcomes everyone and treats them fairly can be more attractive to talent and can perform better overall. However, simply hiring a diverse team isn’t enough—without inclusion, businesses risk missing out on hidden skills and talent that could drive success.
What is inclusion?
Inclusion is about creating a workplace where everyone, no matter their background or identity, feels they truly belong. It’s a space where people are not only respected but also inspired to speak up, share ideas, and raise concerns or suggestions with confidence.
Why is inclusion good for business?
The business case is there. When a workplace supports equality, diversity and inclusion, it creates an environment where people can thrive, setting the stage for real success. This kind of culture helps employees feel happy, motivated and more likely to stay with the company, which means less time and money spent on hiring and training new staff. More inclusive workplaces can also help to reduce bullying, harassment and discrimination, which can lead to serious mental health issues.
When people feel accepted and valued, they’re more likely to do their best work. A diverse team brings a wide range of experiences, ideas and ways of thinking, which can lead to better problem-solving and innovation, meaning everyone has a fair chance to grow and succeed.
Companies that reflect the diversity of the people they serve can be better at understanding their customers. A diverse workforce can improve how employees relate to each other and to clients, boosting a company’s image and reputation from the outside. In fact, businesses with more gender and cultural diversity often perform better financially.
Inclusion gives each person a sense of belonging and shows that their skills matter. This leads to a healthier, more positive workplace, with better results.
If you want to learn more about Inclusion in the workplace including guides and resources for both managers and employees on topics such as Disability inclusion in the workplace, supporting LGBTQ+ colleagues, or even parents returning to work you can find a wealth of information by visiting Bupa’s workplace wellbeing hub. It’s a great resource to help you build more diverse and inclusive workplaces for the future.
