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Fidelity: Two fifths of employees unaware of workplace benefits

by Christopher Marchant
March 26, 2026
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Two-fifths (43 per cent) of UK employees say they are not aware of all the benefits available through their workplace, according to research from Fidelity International.

Fidelity’s Global Sentiment Survey took the views of 1,000 employees based in the UK.

Tangible benefits – like a workplace pension (73 per cent) and competitive base compensation package (62 per cent) were both cited as important factors for choosing to remain in a job.

However, intangible benefits which support employees’ everyday needs were also deemed important. A manageable workload (86 per cent), stability and job security (86 per cent) and good work/life balance (86 per cent) were considered the most valued benefits, followed by leave policies (83 per cent), positive relationships with managers (82 per cent), and meaningful or fulfilling work (78 per cent).

Daniel Smith, head of workplace investing distribution at Fidelity International, says: “There is a clear opportunity for employers and providers to work together to reframe and communicate workplace benefits so they resonate with a modern workforce. Improving engagement can help employees to feel more confident and supported, while ensuring employers get the full value from the programmes they are investing in.”

Almost half (46 per cent) of employees who considered themselves to be very satisfied at work reported an understanding of the benefits their employer offers. In contrast, satisfaction fell sharply among those who are unaware (25 per cent) or unsure (26 per cent) of what is available.

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