Support services have become pretty much a hygiene factor within the UK protection industry, with the majority of providers now...

In my last column I referenced the lack of transparency in the group risk market over claim statistics. New evidence...

Perhaps the greatest risk to pension scheme trustees and members is the low rate future currently being carved out. It...

There is a lot of  talk about Big Data and its potential to make significant improvements in terms of both...

With dental and optical the top two benefits on healthcare cash plans, the closure of these services during lockdown presented a...

The UK asset management and pensions sectors are well on the road towards getting greater transparency of investment costs and charges....

When data goes wrong in pensions, it can go very badly wrong. The case of Now: Pensions is instructive. It had...

Whether furloughed, facing redundancy or working from home, Covid-19 has had a lasting effect on many employees’ financial health and wellbeing....

Whilst the pandemic put significant pressure on our NHS, it coped the best it could. Non-urgent non-COVID- 19-related services were...

One of the biggest challenges in selling insurance products is that they are effectively intangible. They promise that if something...