Aviva provided vocational and clinical rehabilitation to over 2,600 employees from 292 employers last year through its Group Income Protection scheme, with 86 per cent of those supported returning to or remaining in work.
Mental health was the most common reason for referral, accounting for 47 per cent of cases. Among those who received counselling, CBT, or psychotherapy, 96 per cent returned to work within the deferred period.
Cancer-related referrals rose to 13 per cent in 2024, up from 9 per cent the previous year and of those supported, 82 per cent returned to or stayed in work. The support included fatigue management, dietary advice, emotional support, and return-to-work planning.
Musculoskeletal issues made up 10 per cent of referrals. Of these, 97 per cent returned to work within the deferred period after receiving support.
Neurological conditions accounted for 7 per cent of referrals, similar to 2023. Support for neurodivergent employees increased, with 6 per cent of referrals in 2024 compared to 3 per cent in the previous year. This included workplace adjustments, coaching, and manager training.
According to Aviva, the data reflects outcomes from a range of health conditions among employees receiving rehabilitation support.
Aviva Group Protection distribution director Jason Ellis says: “Vocational rehabilitation is a cornerstone of our Group Income Protection policies, providing essential support to employees facing health challenges. Our comprehensive rehabilitation services not only help individuals recover and reintegrate into the workplace but also ensure they feel supported throughout their journey.
“When offered alongside group income protection, vocational rehabilitation offers numerous benefits at both societal and personal levels. It empowers employees to overcome health challenges, enabling them either to remain at work while they recover or to return to work when they have recovered. It also helps employers foster a sense of purpose and financial stability for their employees and promotes a healthier workforce.”
