Cash plan provider BHSF has partnered with Spectrum.Life to enhance the range of mental health support services offered to employees.
This expands EAP services that were previously offered via Spectrum.Life.
Employees will now have access to round-the-clock support services, which can be accessed via a telephone helpline or live chat, and will include WhatsApp and SMS support.
In addition, employees can access structured clinical counselling sessions, a virtual GP and primary care service, with specialist pathways also available to employees with more complex mental health difficulties. BHSF says this will provide more in-depth clinical care than is typically available via standard EAP services.
Employees will also have access to a new dedicated app for proactive wellbeing, which includes on-demand exercise, meditation, and health education.
These will all be available through a single health platform, offering easier access to the full range of support services.
BHSF says these services form a connected care model built on clinical best practices. Individuals will be able to move from early preventative support to high intensity complex clinical intervention when required, with clinical oversight at each stage to guide members to the appropriate level of care.
It adds that this is designed to reduce the number of employees dropping out of support services, and so improving long term health outcomes.
This range of additional services is available at no extra cost to employees.
BHSF group CEO Stuart Hayhurst says: “Our partnership with Spectrum.Life strengthens the support available to clients and their employees by combining digital accessibility with clinically led care pathways.
“As pressures on both individuals and the wider healthcare system continue to grow, employers are increasingly looking for practical wellbeing support that employees can access quickly and confidently. This partnership represents another important step in the continued evolution of our wellbeing proposition.”
Spectrum.Life CEO Stephen Costello says: “When someone reaches out for support, what comes next defines everything. Whether that’s preventative services, a GP, a counsellor or a specialist: whatever they need is there for them now, through one connected front door.”