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HSBC Master Trust appoints new head of governance

by Muna Abdi
October 3, 2022
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Joanne Holden has been appointed as the new governance lead of HSBC’s Master Trust.

Holden has spent the last seven years overseeing the governance of HSBC’s global pension risk exposures for its employee pension schemes in a number of markets, most recently in the UK and Hong Kong.

Holden has worked as a consultant for the global financial services business Aon and the asset management firm Mercer. She has 20 years of experience in pension scheme governance and brings her knowledge of the banking and sector to the role. 

HSBC Retirement Services and Master Trust CEO Alison Hatcher says: “I have every confidence in Joanne and already know how valuable she’ll be to our growing team. Her deep knowledge and experience in the industry strengthen our mission to help set everyone on a path towards a better retirement.

“Our outsourced business model is underpinned by exacting governance and value standards. Her role plays an essential part in our ability to support schemes and drive best practices. With new value for member requirements now putting pension providers under the spotlight, her appointment comes at the perfect time to showcase how we’ve built a Master Trust which ensures member value is at the forefront of what we do.”

Holden says: “In the current economic environment when people are looking to achieve value for money, I am keen to ensure that we offer the best service, offering, and outcomes to our scheme members and stakeholders without sacrificing governance standards.”

“I’ve been watching this proposition grow, especially taking notice of its unique ability to identify and help members based on the financial challenges they face throughout different stages of their life. So naturally, whether supporting our younger members to get into the habit of saving, helping to set an individual’s financial priorities or providing a seamless and friction-free path into retirement, I can’t wait to help.”

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