Isio has appointed Kevin Howard as partner and head of pensions administration.
This appointment comes as the firm invests in scaling its pensions administration business and enhancing its capabilities.
Howard brings more than 30 years of experience in regulated financial services, operations, and transformation. He joins from WTW, where he spent almost eight years in senior leadership roles, most recently as managing director and Head of Outsourcing GB, with responsibility for leading and growing its pensions administration business.
He led large-scale administration operations, driving business growth, operational efficiency, and service delivery across a complex client base. He has extensive experience in P&L management, strategic planning, member services and leading transformation programmes to improve performance and scalability.
Before WTW, Howard held senior executive roles at First Central and Allianz, where he led operations, business change, and shared services.
Isio chief executive Andrew Coles says: “We see a significant opportunity to grow our Pensions Administration business as demand increases for high-quality, member focused and technology-enabled services. Kevin brings deep operational expertise, a strong track record of scaling complex businesses and extensive experience leading transformation programmes.
“His appointment is an important step as we continue to invest in our administration offering and build the capability and capacity to support our clients’ evolving needs.”
Isio partner and head of pensions administration Kevin Howard says: “Isio has established a strong reputation for client service and technical expertise, and there is a clear opportunity to build further scale in its Pensions Administration business.
“Pension schemes are increasingly looking for partners who can deliver high-quality service, superb member outcomes alongside operational efficiency and innovation. I’m excited to join Isio at this stage of its growth and to work with the team to strengthen and expand the administration offering.”