Legal & General has named two senior appointments to its retail protection team.
James Shattock has been appointed managing director for UK protection, while Pippa Keefe succeeds him as commercial director.
The hires have been made in the wake of the retirement announcement made by Steve Griffiths, the current managing director of UK protection at Legal & General, following a 17-year career.
Shattock, who is currently the commercial director for retail protection and has over 25 years of experience in the insurance business, will take on a new position in December.
Keefe, who formerly served as Legal & General’s business development director for retail protection, will also become a member of the leadership team for retail protection, drawing on his more than 13 years of protection industry experience.
Legal & General Retail CEO Bernie Hickman says: “Both James and Pippa’s appointments demonstrate how we’re continuously looking to support growth and development within our team and tap into the immense existing talent.
“It is a fast-moving time for the protection industry and I’m looking forward to working with James and Pippa in their new roles to ensure that we continue to deliver as a market leader in protection. I also want to thank Steve for his fantastic service to Legal & General, which has seen record protection claim payouts, as well as product changes to improve customer outcomes for more people.”
Shattock says: “I strongly believe in the value we bring to our customers and their families, and I’m really excited about the opportunity to continue the great work already undertaken by Steve.
“The protection market is going through a lot of change, and this provides a great opportunity for us to broaden our customer support to keep more people covered.
“I hope to use my experience in the insurance industry to help deliver Legal & General’s strategy across both Retail and Group Protection.”
Keefe says: “I’m delighted to be joining James’ leadership team as Commercial Director and building on the excellent work already underway as we navigate the unique challenges of today’s protection market.
“I believe in the strength and quality of our people and know that we are well positioned for continued successful growth as we move forwards.”
