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L&G upgrades EAP on group protection policies

by Emma Simon
November 18, 2019
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Legal & General has enhanced its employee assistance programme, offering extended access to families and a new smartphone app. 

This upgrade effectively allows employees’ families to use the telephone support services, offered via the EAP. 

This 24-hour confidential helpline gives access to a range of support services, provided by qualified counsellors and advisers. This includes bereavement assistance and medical information. 

L&G is also offering a new Health Assured app, which offers a range of wellbeing features to support both mental and physical health. Features include a weekly “mood tracker” and mini health checks for body mass index, sleeping patterns and alcohol consumption.

These options are available to employees whose employers are L&G group protection customers. Recently L&G also enhanced their group income protection offering, enabling employees to access up to eight sessions of structured counselling.  

Recently L&G has also introduced an umbrella benefits scheme. The scheme enables employees to qualify for discounts off L&G’s life and home insurance products.

L&G head of product proposition, group protection James Walker says: “Whether an employee is facing health, financial or personal life challenges, having access to extra support from your employer can make a real difference.

“Our EAP is designed to provide expert help to employees when they need it most. By offering one of the most comprehensive EAP services on the market, we are able to provide employees and their families with quick access to trained experts, who are completely focused on giving them the right treatment and, where possible, helping them get back to work more quickly.”

Health Assured chief executive David Price adds: “Employees can find themselves juggling many demands – managing their mental health, maintaining a work-life balance as well as family and health concerns. 

“Health Assured’s smartphone app — My Healthy Advantage — provides support and resources to help manage these issues. We aim to enable each employee to take control of their wellbeing on their terms.”

 

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