The AIM-listed employee benefits and wealth management firm believes the new system, called, Total Wealth, will lead to greater operational efficiency in collecting data and will save time and administration costs.
Clients will be able to see Mattioli Woods-managed finances in one place as well as all their other financial assets, including as property, insurances, bank accounts and credit cards.
The new digital service can be used to store and access important financial information and communicate securely with the company, keeping personal data away from email.
Total Wealth will initially be rolled out to clients who took part in extensive research and trials to help product-test the new interactive tool prior to a full launch. Pilot tests are currently under way involving the company’s own staff.
Chief operating officer Mark Smith says: “We spent time engaging with a number of clients ahead of scoping it. We were anxious not to over complicate its functionality and therefore felt it key to understand what they wanted. It was paramount not to create something that wouldn’t be used or, worse still, became a barrier for clients”.
Mattioli Woods technology and integration director Asif Naidu says: “Technology is ever evolving, but we only wanted something our clients found value in. We have listened to their needs by keeping the portal simple and will introduce further functionality over time to suit client demand.
“We are conscious of our clients concern on security of information online and the portal provides banking level security. With the introduction of secure messaging we are ensuring that all confidential information is transmitted and stored securely”.
“Working with moneyinfo was key as it is our belief that partnering with experts in their field produces the best outcome for clients. They are market-leading and have helped us produce an app that not only suits our brand and unique proposition, but is what our clients have been asking for.
“We have concentrated on what we are best at and it has allowed moneyinfo to develop something that perfectly fits Mattioli Woods”.
