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Mercer appoints new head of pension administration

by Emma Simon
January 7, 2020
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Mercer has appointed Malcolm Reynolds as its UK head of pension administration.

Reynolds moves from JLT, which was recently acquired by Mercer’s parent company Marsh & McLennan. 

Reynolds has been with JLT for 17 years, most recently as managing director of the company’s own pensions administration business. Previously he was chair of JLT’s  DC and health business and prior to that was a director at PwC.

In his new role Reynolds will lead a team of over 2,500 employees and will report to Mercer’s UK head of wealth Benoit Hudon. Reynolds will also join Mercer’s leadership team. 

Reynolds says he welcomes the opportunity to lead the UK’s largest pension administration business. 

“Through the recent acquisition of JLT by Marsh & McLennan, two strong administration businesses are now coming together. 

“We are combining the best of each business to create the most compelling offer available in the market, for the benefit of scheme members. 

“By supplementing our traditional pension administration capabilities with digital solutions and financial planning capabilities, our key focus is on ensuring scheme members achieve good outcomes, whether that be through retirement or a transfer, and that those stepping into the next phase of their lives experience a smooth transition.”

Hudon adds: “ I am very pleased to announce this appointment and through it reinforce our long term commitment to UK pension administration.

“Given Malcolm’s years of success in building and innovating in the pension administration arena, he will be an asset to our wealth business and leadership team.”

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