Muse Advisory expands its administration provider and adviser review and selection service with the hire of Susan Sinclair from Hymans Robertson.
Sinclair brings over 30 years of strategic and operational experience in pensions administration. Muse says she joins at a time when administrators are under pressure to deliver improved client service in a challenging period.
In a LinkedIn post, Sinclair said: “I’m delighted to be joining Muse Advisory as a Senior Consultant specialising in administration provider and adviser review, selection and implementation. This is a challenging time for administrators and I’m looking forward to working with my new colleagues to help find the best ways forward.”
Muse director Jo Fellowes, Muse Director says: “Susan’s appointment is a great addition to our team and is in response to growing client demand for us to help trustees and pensions heads to evaluate the services they receive from their current suppliers to ensure they are fit for purpose both now and into the future.
“This has never been more important given the pace of change in our industry. Pensions administration in particular is in sharp focus with providers having to deliver project work as well as deal with the day to day, respond to emerging challenges such as cyber-risk, adapt fast to IHT and other fiscal and regulatory change – as well as take advantage of opportunities to increase member engagement from dashboards, AI and other technology innovation.”
