Around 20 per cent of employees with long-term health conditions who received support from RedArc were helped to either remain in work or return to work in 2025.
This includes those who get support from their insurer or from insurance provided by their employer, all of whom were managing complex, long-term conditions with significant health challenges.
According to RedArc’s annual patient survey, 51 per cent of those who accessed this type of support via an insurer reported measurable improvements in confidence and 26 per cent said their ability to engage in activities they enjoy had increased.
RedArc suggests that these outcomes are significant from an employer and insurer perspective as improved confidence and day-to-day functioning and are closely linked to greater resilience and a stronger capacity to return to normal routines, including work.
It also highlights that third-party support delivered by specialist clinicians can help individuals to better understand their condition, reducing the risk of self-diagnosis, inappropriate treatment choices and potentially delaying their recovery. This type of clinical case management is often difficult for employers to provide directly but it plays a role in delivering positive and cost-effective outcomes.
The organisation adds that individuals are supported in accessing the full range of help available to them. The data shows that around 71 per cent of those who accessed its support via an insurance policy said they value being made aware of all the support available through RedArc.
RedArc commercial consultant Christine Husbands says: “Businesses of all types and sizes are undoubtedly operating under tight margins at present, which makes reducing avoidable costs more important than ever. Many health and protection benefits include access to practical and emotional support via added value services at no extra charge, and by making full use of this support, organisations can make a real difference to the costs associated with long-term sickness.
“When businesses are selecting employee benefits, and when insurers and advisers are making recommendations, it is essential to ensure that access to practical and emotional clinical support is included. It is frequently embedded within health and protection policies, and the evidence demonstrates that it delivers meaningful outcomes. Where this support is not included, policies risk falling short of their full potential value to both employers and employees.”
