Parallel launches free benefits platform for SMEs

Parallel Employee Benefits is launching a new Employer Hub and Employee App platform free of charge to all current and future clients.

The platform includes an Employee App that allows mobile self-service access to pensions and medical plans and an Employer Hub that centralises HR administration to reduce paperwork. Parallel says the platform provides SMEs with tools to manage pensions and insured benefits more efficiently.

The move targets small and medium-sized businesses that often face challenges with manual HR processes and compliance demands. Parallel says it aims to simplify benefits management and improve employee access by offering the platform at no cost.

Over 380 clients across various sectors will transition to the platform in the coming months.

Parallel CEO Dipa Mistry Kandola says: “For too long, SMEs have been overlooked and underserved when it comes to employee benefits and tech. We’re changing that, decisively. By offering this powerful platform at no cost, we’re handing employers the keys to manage pensions and insured benefits with ease and transparency. The industry has made it complex and costly for smaller businesses. We’re changing that model. Our mission is simple: employee experience should never be sacrificed for simplicity or affordability. SMEs deserve better, and now, they have it.”

Parallel director Caroline Masterton says: “We started Parallel to fix a broken system. This is the next step. In a sector where technology is often bundled with expensive consulting retainers or sold as high-end software, Parallel’s no cost platform challenges the traditional business model, and underlines our commitment to accessibility, transparency and real value. HR and payroll teams are crying out for practical solutions to rising compliance and cost pressures. We’ve built a platform that makes life easier – and now we’re giving it away.”

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