Scottish Widows

Customer vulnerability is a big issue – but help is available. If I was to ask you how many of your pension scheme’s members are likely to have some kind of vulnerability,...

Podcast: Creating an award-winning customer vulnerability strategy Improving support and outcomes for vulnerable customers has become a real focus for providers over the last few years. In this podcast we hear from...

  SPONSORED CONTENT “I’m blown away by what you’re doing” was what one surprised adviser said to me after Scottish Widows’ adviser summit in London, in May. They were commenting on how...

  We run our lives using apps, with around 4 million of them available on Google Play and Apple App stores alone*. Streaming movies and music, ordering fast food and groceries, booking...

AI and pensions: it's already happening. Listen to the latest podcast from Scottish Widows to find out more. Podcast: Practical Use of AI in Pensions In this episode of the Scottish Widows...

  The Government wants a lifetime provider model to address multiple pensions pots. When I’m out and about meeting consultants and advisers, the discussion inevitably moves onto the subject of pot for...

How tech can help to outsmart scammers trying to steal people’s money, pensions and identities The tactics would-be scammers use to try to get hold of people’s money and pension savings are...

Our data shows almost a third of customers have some kind of vulnerability and it often leads to financial challenges. What can be done? As part of my job, I regularly listen...

  Across the defined contribution pension market, over 12 million deferred pension pots worth less than £1,000 are no longer being paid into. These small-value pension pots are said to total £4bn...

Nature degradation and the loss of biodiversity are among the greatest threats facing our planet, our society and our economy. Biodiversity supports all systems of life on Earth. It encompasses all species,...