Scottish Widows has appointed Oke Eleazu and Maria Herrero-Bullich to its Independent Governance Committee (IGC).
Eleazu has extensive experience in customer service and digital transformation and joins the committee as Clare Goldie-Scot steps down after five years in the role.
Eleazu started his career as an accountant with Legal & General and later managed Prudential’s DB and DC administration. He was instrumental in establishing ManyPets, a general insurance provider with a digital-first focus, where he held several senior executive positions.
Eleazu also recently established social enterprise – Elevate Colour – to help businesses strengthen their strategy and DEI agenda.
Maria Herrero-Bullich is chief customer & digital officer for Scottish Widows’ insurance, pensions and investments business and has been appointed to the IGC as provider-nominated member.
She succeeds Emma Watkins who stepped down at the beginning of March. In her current role Herrero-Bullich is responsible for Scottish Widows’ customer strategy to grow market share, improve customer outcomes and increase lifetime value. She is leading the digital transformation to grow the multi-channel business in the digital direct market.
Herrero-Bullich previously worked at Aviva, where her roles spanned strategy, transformation and managing its digital businesses on price comparison websites and direct channels.
Anna Bradley, independent chair of the Scottish Widows IGC, says: “Oke and Maria bring expertise of customer-first approaches from across multiple sectors which will bring a new dimension to the IGC discussion.”
She says their contribution would be a valuable asset to the IGC board as Scottish Widows’ digital evolution progresses.