SimplyBiz has appointed Kelly Phillips as its new business development quality manager.
Phillips, who was previously at AIG Life where she was a sales quality account manager, will work closely with SimplyBiz member companies to provide protection options and support advisers in upholding consumer duty, with a strong emphasis on business quality to produce better results for the final consumer.
SimplyBiz head of protection and health solutions Emma Vaughan says: “At a pivotal time for the protection market, when the spotlight is on providers to demonstrate fair value and for advisory firms to comply with additional compliance, there has never been a bigger focus on business quality. At SimplyBiz we are at the forefront of providing market-leading support and service to our members and this is why I’m delighted to have brought Kelly Phillips on board as our new Business Development and Quality Manager.
“Kelly brings with her a wealth of experience from her time at AIG and L&G, where she spearheaded the business quality teams. Kelly is a fantastic addition to the already award-winning protection team and will be a fantastic asset to our member firms.”
Phillips says: “I am very excited to have joined SimplyBiz at such a pivotal time. Having worked at AIG and Legal & General for over five years, it is great to be working with a distributor and making a real difference for SimplyBiz members. I am extremely passionate about business quality, so working to further develop this proposition at SimplyBiz is something to which I’m really looking forward.”
