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Smart Pension passes one million member milestone

by Muna Abdi
November 15, 2022
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Smart Pension’s master trust has now passed one million members.

Smart Pension’s millionth member joins from luxury hotel Tylney Hall Hotel & Gardens, part of the Elite Hotels Group, which appointed Smart Pension as its pension provider in July 2021.

Smart Pension’s business expansion across the UK has been supported by a number of acquisitions in the sector including that of the Welplan Master Trust, the Ensign Master Trust, and the Corporate Pensions Trust.

Smart UK CEO Jamie Fiveash says: “When you create great technology that puts savers first, you can disrupt the legacy systems of the past – and more than a million people are now reaping the benefit. We are delivering great value, great experience and excellent customer service, with a 4.6 star TrustPilot score. We are one of a very small handful of master trusts to get to this size. 

“We’ve been able to scale this way because of Smart’s global platform,  Keystone, and our strong customer ethos. We are uniquely capable of onboarding new employers from SMEs to those with tens of thousands of employees and have a tried-and-tested formula for making deep and meaningful acquisitions in the market. With our exciting pipeline of new clients, I am confident that it won’t be long until we reach the two million mark.”

Smart CEO and co-founder Andrew Evans says: “It’s incredibly satisfying to see Smart Pension helping more than a million savers directly in the UK, our home market. Worldwide, we now have clear sight of reaching 10 million in our quest to transform retirement saving for the better. Our proprietary technology, Keystone by Smart, not only underpins our own master trust but also serves a growing number of corporate and public-sector clients overseas, helping savers across the globe. 

“When we started, we were up against the financial services giants who could afford to spend hundreds of millions. We had to differentiate ourselves by really rethinking how pensions should work, and how technology could make employers’ and savers’ lives better. The team’s unfailing commitment to offering a quality service to businesses and savers is paying off.”

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