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SW appoints retirement director

by Muna Abdi
January 16, 2023
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Scottish Widows appoints Carolyn Jones as its retirement director.

Jones will join Scottish Widows in February from the Money and Pensions Service where she led their policy and strategy team.

She will focus on retirement strategy and driving growth, building on Scottish Widows’ already strong position in the market with annualised annuity payments of £1.1bn, helping 63.5 thousand customers as they approach retirement and assisting 12 thousand as they move into drawdown. She has more than 25 years of experience and knowledge of the pensions industry.

Scottish Widows managing director of retirement and longstanding Emma Watkins says: “This appointment highlights our intention to really deepen our expertise and deliver a world-class retirement proposition. This is yet another strategic step we are taking to help create a pensions industry fit for the future and navigate new opportunities such as open finance and the development of pension dashboards.

“Carolyn’s experience and leadership will be crucial to shaping and delivering our retirement strategy and product vision to enable our corporate and individual customers to make the most of their financial future. We look forward to welcoming Carolyn to the team.”

Jones says: “This is an exciting time in pensions and for Scottish Widows. I’m looking forward to joining the team and shaping a strategy that supports our customers’ needs and equips them with tools and knowledge that support financial security in retirement.”

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    • Financial resilience
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