Technology

When data goes wrong in pensions, it can go very badly wrong. The case of Now: Pensions is instructive. It had to radically overhaul its administrative systems, ended up removed from The Pensions...

One of the biggest challenges in selling insurance products is that they are effectively intangible. They promise that if something happens, at a later date, the insurer will be there to pay...

Traditionally, group risk benefits have been bought on the premise of staff attraction and retention. However, the coronavirus crisis has shifted this, with more emphasis now on retention and support services utilisation....

The Pensions and Lifetime Savings Association has appointed two new non-executive directors to its board.  The appointments include Dave Coplin, who has 25 years’ experience working for Microsoft, where he worked as...

The Pension Policy Institute research paper on the sustainability of master trusts, made me ask two questions which I do not see addressed in the report. What about the customer? And why...

Hymans Robertson has appointed Simon Mortimer to the new role of chief digital officer.  Mortimer joins from the Body Shop where her was vice president of digital, covering the USA and Canada....

Employee benefits service WorkLife has partnered with Smart Pensions to offer workplace pensions to the suite of products available on its digital platform. WorkLife offers a range of services to small businesses,...

Complying with new dashboard regulations could cost pension schemes and providers millions, according to new research. Pension consultants LCP say that despite government assurance to the contrary, there may be significant costs...

Is it possible to have just as good an interaction with a client via a virtual meeting as one in the same room as them? This was a hotly debated subject before...

Babylon Health, the virtual GP service used by a number of health insurance providers, has admitted it has suffered a data breach.  The breach was identified after a user, who was a...