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Zedra appoints head of sole trustee services 

by Muna Abdi
November 14, 2023
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Zedra Governance has appointed Clare James as head of sole trustee services. 

James will lead Zedra’s Professional Corporate Sole Trustee (PCST) service, acting as a key spokesperson and contact for the industry.

She will oversee the appointment of sole trustees and guarantee good service standards in her capacity as Chair of the Zedra PCST committee.

James, a client director at Zedra since January 2019, brings 30 years of experience in the pensions industry, previously holding roles at Punter Southall (now XPS) as a Principal, Scheme Actuary, and investment consultant.

James says: “I am excited to assume this important role at such a pivotal time. At ZEDRA, we firmly believe that our distinctive approach to sole trusteeship will deliver the best of both worlds for our clients, combining the personal touch of a dedicated client team with a robust governance platform, state-of-the-art technology, and specialist support from the wider group.

“This allows us to efficiently manage schemes along their journey plans without compromising on collaboration and putting members first.” 

Zedra managing director Kim Nash says: “We appointed Clare to this central role for her energy, experience, and track record in the sole trustee space. We expect strong growth in demand for PCST services, and Clare will lead the team as we respond to this without compromising on the high-quality governance our clients expect.

“We put our scheme members at the heart of everything we do, and Clare will help to ensure that our sole trustee service continues to offer the outcomes that members deserve, and the efficiencies and effective governance that employers expect.” 

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