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‘Next generation’ psychological rehab service launched

by Emma Simon
February 3, 2021
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Handl group has launched a new start-up psychological rehab business, designed to change how treatment is assessed and delivered by insurers and occupational health providers. 

The business Mind Right will offer a flexible treatment package, giving people access to combination of digital treatment techniques and face-to-face clinicians. 

The business has been set up as a response to the challenge of ensuring psychological rehabilitation is beneficial for the injured party, while also being cost-effective and tightly-managed by the insurer. 

It has been set up by handl Group, portfolio group of companies serving the legal, insurance and healthcare sectors. 

Mind Right will be led by managing director Pete Clark, a clinical psycholgist with two decades of experience. He will be joined by chief commercial officer Chris Chatterton.

Chatterton says insurers are not currently well service by existing psychological and mental health services. “At a time when research suggests more than 50 per cent of traffic collisions are likely to result in some form of anxiety or mood change that would benefit from psychological intervention, the need for timely, accessible and outcome-focused psychological rehabilitation has never been greater.

“As a group, we’re committed to providing solutions to industry problems. We have talked extensively to insurers, rehabilitation experts and case managers and found that there is a clear need for an outcome-driven mental health service that sets out clear goals and delivers against them.

Clark says: “A key issue for psychological rehabilitation services in the PI market is that they’re run by clinicians who lack case-management experience.

“Mind Right addresses that by bringing together commercial and clinical expertise so that we can offer the best treatment, while also serving the needs of the people commissioning that treatment.

“Our services will streamline the referral process, allow the referrer to set specific treatment goals, manage treatment drift, reduce the number of sessions and costs, and provide bespoke reporting for individual customers and their stakeholders, as well as delivering on the justifiably high treatment quality expectations of all involved.”

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