Now people can ask a machine about retirement, money and the choices that shape their future, is there a risk...

AI is changing how members engage with their pensions, delivering answers at speed and scale and altering the relationship between...

Getting people to engage with their pensions has long been a challenge. Traditionally, pensions have been met with detachment, fear,...

The Pension Schemes Act 2026 has brought focus to one of the most difficult questions in DC retirement: how to...

The Pensions Regulator’s (TPR) recently published AI plan provides a practical blueprint for action: govern with discipline, monitor with care,...

For too long, the pensions industry has treated communication and engagement as though they are interchangeable. They are not. Sending...

After Pension Freedoms, default retirement is emerging as one of the most significant structural developments in how we think about...

Retirement today is far from a simple, clear-cut milestone. Instead, it’s a complex, often daunting journey filled with uncertainty and...

Auto-enrolment has brought millions of individuals into workplace pension schemes. Yet engagement remains largely passive, with 94% of Master Trust...

Mercer worked with research agency REO Digital to explore how people think about accessing their pension in retirement. The research...