Bupa has appointed Chris Carroll as chief executive officer for its Global, India & UK market, effective 1 January 2026.
Carroll, who currently leads Bupa Insurance in the UK, will report to Bupa Group CEO Iñaki Ereño. He joined Bupa in 2020, holding senior leadership roles across Australia and has focused on building tailored propositions, forging retail partnerships, and improving customer pathways across Bupa’s health and dental services.
Bupa Insurance medical and healthcare director Richard Washington has been named CEO of Bupa Insurance and will report to Carroll. Washington has led the consumer division since 2021 and previously held senior roles at Lloyds Banking Group and NatWest.
The leadership changes follow Carlos Jaureguizar’s move to CEO of Bupa’s Europe and Latin America market.
Carroll says: “I am delighted to step into the leadership of Bupa Global, India & UK at this pivotal time. We are on an exciting journey of collaboration across health systems and improving our customers’ health outcomes. Through our expansion of Bupa Blua digital healthcare services, market leading products and expansion across provision, we want more customers to have the peace of mind that their entire health journey can be with Bupa, through sickness and wellness, and at every life stage. I am excited to continue our momentum, to reach more people with high-quality, trusted care.”
Ereño says: “At Bupa, we have world-class leaders with unrivalled experience across global markets to drive performance, health innovation and customer growth. These appointments are a testament to the unmatched strength and talent in our leadership teams across Bupa to drive customer centricity and innovative healthcare. Across all our Bupa markets, we are committed to embedding our transformation agenda, delivering the highest standards of care and fulfilling our purpose of helping people live longer, healthier, happier lives and making a better world.”