Canada Life is extending access to its WeCare virtual services offering to its group income protection customers, going live on 1st March.
WeCare brings employees and their family members health, mental health and wellbeing support, through virtual GP consultations, second medical opinion services, smoking cessation support, mental health support, life event counselling, burnout prevention, diet support and get fit programmes.
Canada Life has added legal and financial assistance to WeCare as part of the overall improvement to the service. The services provided by the EmployeeCare Employee Assistance Programme will be transferred to WeCare.
The move brings all services under one roof, providing a single contact point for employees and family members.
Canada Life protection sales director Dan Crook says: “For the first time we put the control into the hands of people who need help, by offering a wide range of services including GP access, mental health and burnout prevention, alongside holistic support including bespoke nutrition and health coaching.
“Whilst some people are struggling in the Covid crisis, others are taking the opportunity, especially of no-commuting time, to eat better and to get fit and so whatever an individual needs, we can be there for them. Furthermore, we have enhanced the WeCare service to replace many of the EAP components, including the addition of legal support and financial health.
“We have worked with Teladoc to evolve WeCare to meet the needs of our customers and ensure that our support services mirror the way people increasingly want to access health and other services. Employers and their employees will be able to access a modern, technology-based level of support we believe is simply not available elsewhere.”