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Cushon appoints new managing director

by Emma Simon
May 20, 2026
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Troy Clutterbuck has been appointed managing director and leader of Cushon following its acquisition by WTW. 

He takes over the role from Ben Pollard, who founded the business. Pollard will remain with Cushon as a strategic adviser.

Clutterbuck was previously CEO of Now: Pensions, where he oversaw the sale of the business to Mercer. Prior to this he spent 15 years at the JLT group in senior roles across finance, operations and global M&A, and has also previously worked for KPMG in Australia.

Clutterbuck joined Cushon in 2020 has has subsequently has played a key role in scaling the business, supporting funding rounds, and has been instrumental in its acquisitions and growth strategy, culminating in its sale to NatWest and subsequently WTW.

WTW now has a total of £30bn in master trust assets, and 1.2 million pension customer across both its Cushon and LifeSight propositions. 

WTW has said it intends to run both Cushon and LifeSight as separate master trusts, with Cushon’s digital-first approach targeting smaller and medium-sized businesses. Cushon will continue to leverage NatWest distribution through a referral agreement.

Clutterbuck says: “My focus will be on building on the strong foundation, continuing to drive growth, enhancing our proposition and delivering better financial outcomes for our customers, while making the most of everything WTW has to offer.”

He adds that being part of the wider WTW group creates “exciting” opportunities for Cushon’s customers, clients and colleagues.

Cushon founder Ben Pollard says: “I’m delighted to see Troy step in to lead Cushon. He has been instrumental in Cushon’s journey and holds a clear vision for the future. I know the business is in very capable hands as it enters this next phase as part of WTW.”

WTW president, health, wealth & career Julie Gebauer says that Clutterbuck brings “deep sector expertise and a strong leadership track record”. She adds: “I look forward to working with Troy and the team as we build on Cushon’s momentum.”

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