Smart Pension: transforming workplace pensions

Smart Pension was founded in the UK to challenge traditional practices through a significant technology advantage. Jamie Fiveash, CEO of Smart UK explains how it is transforming workplace pensions, as it continues its commitment to the UK market and UK savers

From real consolidation of master trusts (not simply conglomerating, with existing cost structures), to bringing global knowledge to the UK market, handling cyber security out of the box and scaling from zero to almost a million savers in seven years, our focus on tech has set us apart from the market. Over the last seven years, Smart Pension has grown to serve almost a million savers and more than 70,000 businesses in the UK. We plan to stand apart and transform for the better.

Our approach to technology is entirely different from anyone else in the UK market 

Smart Pension is built upon Keystone by Smart, a first-of-its-kind global retirement platform that allows us to bring the best knowledge and functionality from across the world to the UK market. Built in a ‘member first’ model, this technology also allows us to achieve things like real consolidation. Whereas some in the market may acquire other master trusts, and run them separately without passing on the benefits of scale and lower cost structures to members and employers, Smart Pension uses technology to migrate any number of savers to our highly efficient platform, invest further in serving them, and still deliver radically greater value.

Our UK transformation plans

We are hugely committed to the UK, and improving lives for employers and savers here. We have a newly-expanded division focused on delivering to the needs of larger workplace clients. I recently recorded a short video with Andrew Evans, group chief executive about Smart Pension’s plans as we take the next leap forward, take a watch if you’ve got a spare minute. 

The world’s first global, cloud-native retirement technology

Smart Pension is powered by Keystone by Smart, the first global, cloud-native technology platform specifically designed for the workplace retirement savings industry – bringing ideas from global success to the UK. This technology enables everything from apps and web-based tools for employers and employees to full data migrations, allowing the movement or consolidation of hundreds of thousands of UK accounts with ease. 

Net zero by 2040

We are committed to sustainability and working with leading fund managers to deliver a carbon zero default fund by 2040. Our ability to fully consolidate acquired master trusts will allow us to significantly upscale sustainable investment holdings.  We recently published our commitment that our default growth fund will be net zero by 2040, without carbon offsetting, and to have reduced emissions by 50 per cent by 2025. This is 10 years earlier than 2050, which is when most pension providers are committing to be net zero. 

We will do this by ensuring that our investments actually decarbonise the global economy, rather than simply offsetting emissions or using strategies which don’t invest directly into companies. And we will only work with investment managers who have the ability to engage and influence those companies they invest in to reduce their emissions.

We aim to make sure our investments generate attractive financial returns at an appropriate level of risk, whilst still positively impacting the planet and humanity . We will achieve this by investing in renewable energy, recycling and reusing materials as well as innovation for good, such as investing in companies that are innovating to create sustainable agriculture, increase biodiversity and forestry or focused on stopping ecosystem collapse.

Agile technology flexes to all situations, including self-employed

Our technology can react to customer demand and deliver change quickly, tailoring to specific employment needs such as the different patterns of the self-employed. This has resulted in Smart Pension being appointed by Evri to provide a workplace pension scheme to 12,000 “self-employed plus” couriers, the biggest dedicated parcel delivery company in the UK. Formerly known as Hermes UK, who work alongside 80 per cent of the UK’s top retail brands including Next, ASOS and John Lewis. The appointment comes after the announcement by Evri that it will automatically enrol ‘self-employed plus’ couriers in a workplace pension scheme, a move welcomed by the GMB union as a “massive step forward

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