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Half of UK workers low in retirement confidence – Penfold

by Muna Abdi
July 21, 2026
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Almost half of UK workers are not confident their pension will provide a comfortable retirement.

This is according to Penfold’s ‘The UK Pension Gap’ report, which found that 29 per cent trust their pension provider most to explain how their pension works. 

Meanwhile, nearly one in ten workers have never checked their pension at all, while 82 per cent face at least one barrier to engaging with their retirement savings.

The research also found that 26 per cent of workers feel anxious or confused when thinking about pensions, while 22 per cent do not understand how their pension works.

According to Penfold, the findings suggest that while automatic enrolment has transformed pension participation in the UK, confidence in retirement outcomes lags.

Penfold CEO and co-founder Chris Eastwood says: “It’s a concern that so many people don’t feel confident they’ll have enough money to retire comfortably. Auto enrolment has helped millions of people start saving, but our research shows that many still don’t understand how their pension works or whether they’re on track.

“People shouldn’t feel embarrassed by that confusion. Pensions have too often been designed around compliance, rather than helping people make informed decisions. When savers can clearly see what they and their employer are contributing, and how small changes affect their future, they’re much more likely to engage.

“Employers also have an important role to play. A workplace pension is one of the most valuable benefits many people receive, yet its value is often overlooked. Helping employees understand it is a simple way to improve financial wellbeing and confidence.”

Eastwood adds: “Pension Dashboards are an important step forward, but visibility alone isn’t enough. People need information they can understand and act on. Improving pension confidence isn’t about rushing to become an expert overnight: clear information and small habits built over time can make a significant difference to the type of retirement savers can achieve.” 

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