Call wait time tracker launched by Smart
Smart Pension is marking Customer Service Week by publishing its weekly average call wait times on its website and app. The new tracker allows savers to see how long it takes to...
Smart Pension is marking Customer Service Week by publishing its weekly average call wait times on its website and app. The new tracker allows savers to see how long it takes to...
Canada Life has appointed Dominic Carpenter as commercial & strategy director, bulk purchase annuities (BPA). Carpenter joins from Phoenix Group, where he most recently served as group capital director. He also spent...
L&G has expanded its Guided Retirement Planner, broadening access to serve the needs of younger DC members. According to L&G, the launch aims to help them better understand their retirement savings and...
Policy makers are doing everything they can to facilitate bulk transfers of defined contribution pensions as part of the broader agenda to deliver larger workplace schemes that hopefully are better value and...
The combined IAS19 pension surplus for FTSE100 UK pension schemes stood at over £55bn as of 30 September 2025, representing an aggregate funding level of 120 per cent, according to LCP’s Pension...
UK pension professionals remain strongly in favour of impact investing despite global anti-ESG sentiment, according to the Society of Pension Professionals (SPP). At an SPP event attended by more than 100 industry...
Mercer has completed its acquisition of Fundhouse in the UK, a London-based provider of investment advisory and model portfolio services. Mercer says the deal, which was announced in June, expands its UK...
Pensions experts warned that many members are at risk of making poor retirement choices, with current defaults, guidance and CDC solutions failing to provide the clarity needed for secure and sustainable incomes....
Increases in gilt yields has pushed DB redress payments down to a record low, according to new data. First Actuarial’s redress tracker shows that redress on a book of DB transfer advice...
Gallagher has appointed Andrew Bowman as chief financial officer (CFO) for its UK HR & benefits consulting division. He joins Gallagher from eCOGRA, where he was CFO and oversaw the finance function...